Progressive Acknowledges Error in Rate Comparisons …

Posted on August 13, 2008

<In an email letter sent on August 1 to all Massachusetts residents who visited Progressive Insurance’s website, the company acknowledges that the comparison rate quotes it displayed for Arbella Insurance were incorrect and “may have been higher than [they] should have been.”

MAIA applauds Arbella for being aggressive in confronting Progressive for its inaccurate quoting. MAIA has brought to the attention of the Insurance Commissioner and the Office of the Attorney General a number of practices by Progressive which are not in compliance with regulations issued by the Division of Insurance and even Progressive’s own rate filing. We will continue to raise these issues as they come
to our attention.

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